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Industry: Email Alert RSS FeedArtisoft And Oncontact Partner For Integrated CRM, Telephony
Customer Interaction Solutions, Sept, 2001
Artisoft, Inc., a provider of software-based phone systems, and Oncontact Software, a developer of CRM systems, have formed a marketing and development relationship through the Artisoft Open Communications Alliance. The relationship makes it possible for users of Oncontact's CRM systems to use Artisoft's TeleVantage phone system for extended computer-telephony functionality.
Oncontact's CRM systems automate the sales, marketing and service areas of mid-market companies. Artisoft's TeleVantage provides robust PBX switching, intelligent call handling and comprehensive messaging capabilities for small- to mid-sized businesses. The TeleVantage Software Developer Kit (SDK) allows businesses to add advanced computer-telephony capabilities, such as screen-pop on inbound calls and Web "click-to-call" buttons, to CRM systems or other applications.
COPYRIGHT 2001 Technology Marketing Corporation
COPYRIGHT 2008 Gale, Cengage Learning
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