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Walking in their shoes: UPS manager takes to the streets for lessons in business, life
Business Record (Des Moines), August, 2004 by Erin Morain
Mike Hunter sat in a Manhattan movie theater one "afternoon in June, watching "Harry Potter and the Prisoner of Azkaban" with a group of homeless children and thinking, "I'm having a blast."
That activity--was a far cry from Hunter's job as a district air manager for United Postal Service Inc. in Des Moines, but was intended to serve a greater purpose. His four weeks in UPS's Community Internship Program exposed him to maximum-security prisons, heroin addicts, homeless shelters and battered women's shelters, all intended to make him a better manager and a better citizen.
"I'd do it again in a New York minute," he said.
UPS hopes such experiences will make Hunter and other management-level employees more understanding and compassionate toward the...
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