Commercial Federal launches new Iowa headquarters.

Business Record (Des Moines), October, 2004 by Joe Gardyasz

Customers who pull into the drive-up lanes at Commercial Federal Bank's new Iowa headquarters in West Des Moines won't have to strain their eyes to spot a teller at a distant window. Rather than using a physical window, tellers and customers will connect via a two-way video screen. And instead of staring at a pneumatic tube while they wait, they can watch an infomercial that's playing on the screen.

The drive-up lanes are among the futuristic features of Commercial Federal's new facility at the corner of Jordan Creek Parkway and Ashworth Road, where bank officials will celebrate a grand opening throughout this week. Inside, customers will find amenities such as a biometric hand scanner to access their safety deposit boxes, plasma screen TVs with streaming news,...