Employee selection: how simulations change the picture for minority groups.

Cornell Hotel & Restaurant Administration Quarterly,  February, 2003  by Neal Schmitt

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Traditional written tests often screen out people who are perfectly well able to handle a job. A better approach seems to be using a simulation of the actual job duties.

During the past several decades, a sense of corporate social responsibility has combined with federal legislation and case law, as well as a concern for hiring the most capable employees, to make it desirable for employers to recruit and hire employees of a variety of racial, ethnic, and gender subgroups. To the casual observer, however, it may appear that the goals of hiring the best employees and achieving a diverse ...