Business Services Industry
To win, create a learning organization. (Spencer Stuart Governance Letter).
Directors & Boards, March, 2002 by James M. Citrin
POPULARIZED OVER a decade ago by Peter Senge's classic book The Fifth Discipline, organizational learning has been a cornerstone of many organizations' strategies for some time now. Unfortunately, many executives have become the victim of one of the most common "learning" traps: the illusion of knowledge.
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The learning organization is one that actively looks for insights in all its interactions with others -- and then acts on them. To win in the Next Economy, companies must capture the learning that takes place every day at companies around the world -- but they must also transmit that knowledge to the ...