Manufacturing Industry
Supplier initiates advisory panels.(News)
Roofing Siding Insulation, March, 2005
ABC Supply Co. Inc. (ABC) recently held its first two Customer Advisory Panel (CAP) sessions in Detroit and St. Louis. The goal of the advisory panels is to help ABC better understand the issues that face professional contractors and to identify current and future trends that may affect their businesses.
"In an effort to further our quest to be a 'customer driven' company, the decision to hold customer panels was a natural one for us," says David Luck, president and COO of ABC Supply. "We value our customers' input and feel it is very important to take the time to listen to what they have to say."
Luck says this type of forum allows ABC to identify its customers' needs, then focus on improving its product offerings and service levels. "These sessions...
Most Recent Business Articles
- Multiple criteria evaluation and optimization of transportation systems
- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- LIFO vs. FIFO: a return to the basics
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article
- Design a commission plan that drives sales - Sales Commissions
Presented by American Express