Elephants can dance ... UPS and lessons from e-commerce alliances.(Mike Eskew, vice chairman of United Parcel Service)

Good morning. About ten years ago, author James Belasco wrote a business bestseller called Teaching the Elephant to Dance. It was all about managing a big company to embrace change. I suppose he chose the elephant analogy to illustrate how big, lumbering companies typically lack agility and don't respond quickly to change.

I doubt that even Mr. Belasco anticipated the kind of changes that would be jolting companies a decade later. How the Internet would transform their supply chains from "manual" to electronic ... and make their business models ...

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