Retail Industry
Industry: Email Alert RSS FeedJCK queries retailers nationwide on a variety of topics: what's the silliest excuse you've ever gotten for a return?(NORTH-SOUTH-EAST-WEST)
Jewelers Circular Keystone, April, 2005
BOXER REBELLION
Steve Ginsberg, vice president, Ginsberg Jewelry, Cedar Rapids, Iowa
A man bought a Levian ruby and diamond ring set in 18k gold for his wife. Shortly after, he went back to the store to return it. "I don't want this," he said, pointing to the sticker on the back of the ring box. The sticker said "Made in China," which the customer apparently associated with low-end goods. The sticker, of course, indicated where the box was made, not where the jewelry was made. Ginsberg took the return anyway.
[GRAPHIC OMITTED]
BULOVA NERVE
Karen Fitzpatrick, owner, Harris Jewelers, Rio Rancho, N.M.
Harris Jewelers donated a black-face Bulova watch worth $165 to a local member-guest golf tournament as a door prize....
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