Business Services Industry
A new twist in guaranteed LTL services.(Bohman on Pricing)
Logistics Management (Highlands Ranch, Co.), October, 2003 by Bohman, Ray
Over the past two to three years, more and more less-than-truckload (LTL) general commodity motor carriers have begun offering a guarantee to deliver shipments within a specified period of time or the shipper pays nothing. These special services have only been available for an added fee, usually about 20 percent or so. Now some motor carriers have taken guaranteed delivery programs to a new level, offering on-time guarantees at no additional charge.
On September 3, Con-Way Transportation Services, Inc., parent of four regional LTL carriers--Con-Way Central Express, Con-Way Southern Express, Con-WayWestern Express, and Con-Way Canada Express--announced that beginning October 1, all of its LTL subsidiaries would inaugurate what the company says is a...
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