Business Services Industry

Leading beyond excellence: what makes a supply chain leader?(Supply Chain Management Review Keynote)

Logistics Management (Highlands Ranch, Co.), November, 2004

For any supply chain to operate efficiently, it must have at its cornerstone one or more leaders who can take charge, manage effectively, and take ownership of the overall process. In the keynote for the Supply Chain Advantage track, Dr. Lisa Williams, president and CEO of Williams Research, discussed the qualities that make for winning supply chain professionals.

Williams, a former Distinguished Professor of Logistics at the University of Arkansas and author of the new book Leading Beyond Excellence, spent the last four years researching what it takes to be a true leader--the kind of person that goes beyond typical expectations and excellence. In doing so, she interviewed leaders from companies like Wal-Mart, FedEx, and Home Depot. From that information,...

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