Business Services Industry
Fan favorites.(RAIL/INTERMODAL)
Logistics Management (Highlands Ranch, Co.), August, 2005
If the results of the Quest for Quality are any gauge of progress, railroads may be starting to get back on track when it comes to service. The overall scores for standard rail service jumped this past year, rising from 28.60 to 31.51, and numbers posted higher for all attribute categories. The on-time performance score chugged ahead from 8.56 to 9.05, while the rating for value climbed from 6.90 to 7.78. The grade for information technology rolled forward as well, advancing from 3.44 to 3.83. Customer service displayed momentum, traveling from 5.16 to 5.71. Finally, the tally for equipment and operations jumped from 4.54 to 5.14.
This year, readers handed out pennants to three railroads: Canadian Pacific Railway, Canadian National Railway, and BNSF Railway....
Most Recent Business Articles
- Multiple criteria evaluation and optimization of transportation systems
- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- Design a commission plan that drives sales - Sales Commissions
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article
- LIFO vs. FIFO: a return to the basics
