Address standardisation and customer record linking within mySAP CRM

Database and Network Journal, Oct, 2006

Harte-Hanks Trillium Software recently announced the integration between its TS Quality data quality software and the latest version of mySAP Customer Relationship Management (mySAP CRM) 2005. TS Quality, at the heart of the Trillium Software System and a keystone of Total Data Quality, is designed to provide organisations with the tools, architectural flexibility and scalability to enable clean, accurate data in real-time across the enterprise.

Support of mySAP CRM builds on Harte-Hanks Trillium Software's five-year history of integrating its data profiling and data quality tools with mySAP CRM and other SAP applications. Trillium Software supports mySAP ERP, as well as earlier versions of mySAP CRM. The Trillium Software Data Quality Connector is designed to provide integration of data quality processes so that organisations using mySAP CRM instantly can check quality of their customer data and match customer records online, in real time. In addition, the Trillium Software System has been certified by SAP for integration via its Business Address Services Interface with SAP R/3 4.6 and higher versions, ensuring that Harte-Hanks Trillium Software delivers an integrated solution that provides the highest level of data quality for enhancing global, customer-centric data.