Standardizing on toolsets can reduce hard-dollar information costs.(The Price Of Intelligence)

MSI, September, 2004

Rarely is too much intelligence considered a problem. But according to Ventana Research, a Belmont, Calif-based performance management and consulting firm, many companies do, in fact, have too many tools for gathering business intelligence (BI) and too many tools end up compromising the goal of getting good information.

"We're working with a Fortune 350 manufacturer with 10 or 11 divisions and at least 20 tools and applications that provide information in forms, reports, and metrics [using common functionality]," says Mark Smith, Ventana's CEO and senior VP of research. The problem, he maintains, is it's almost impossible to get a consistent sat of facts concerning the status of the enterprise. Worst-case scenarios for too many tools include slow...

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