At least the benefits are clear: vendor definitions of on demand vary; users only concerned about value.(Information technology: innovation & insights)

MSI, November, 2004 by Hill, Sidney, Jr.

Although it's still in start-up mode, Ario Data Networks has a mature process for managing product design changes. "We established a centralized process from the beginning so our staff could learn and grow with it," says Bal Singh, VP of operations for the San Jose, Calif.-based company that makes equipment for storage networks.

"We have prevented people from developing the habit of keeping data on individual spreadsheets, so we won't have to retrain them when we get too big to operate like that." Singh also concedes that Ario could not have executed this strategy if it had to purchase the technology that supports it. Ario pays a software vendor, Arena Solutions, an annual fee to host the product life-cycle management (PLM) applications that...

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