A Renaissance Man.(Bill Crutchfield, founder of Crutchfield Corp.)

Dealerscope: The Business of CE Retailing, January, 2001 by Sinioukov, Tatyana

Bill Crutchfield

"Success is measured not so much by the position one has reached as by the obstacles one has overcome," said Booker T. Washington. Those words ring true for any entrepreneur, including Bill Crutchfield, founder of Crutchfield Corp.

Crutchfield started his now-successful business with $1,000 and a good instinct for customer care, but not much else. Twenty-six years later, his devotion to customer service and his flawless transformation of his catalog company into an information-focused e-tailer earn Crutchfield a DEALERSCOPE Hall of Fame Award.

"Most challenges can be overcome through creative solutions, and that's what entrepreneurs do best--creative problem solving," said Crutchfield with conviction. He speaks from...

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