Business Services Industry

Managing Knowledge Workers. (Book Reviews). (book review)

Mid-Atlantic Journal of Business, December, 2001 by Hunter, Richard J. Jr.

MANAGING KNOWLEDGE WORKERS - by A.D. Amar

Quorum Books, 2002

Reviewed by Richard J. Hunter, Jr.

Seton Hall University

In his book, Managing Knowledge Workers, Amar focuses around concepts of knowledge--central to his thesis is the definition of knowledge work and knowledge workers. Knowledge work includes science, technology, arts, and information technology (most recently, Internet-related activities) and has little structure, predesign, or standardization. This dynamic change module has created a "number of employees whose primary work function is to have updated knowledge within their area of specialization and then employ it to find applications that will benefit their organization in its performance" (p. xi). These...

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