The World's Worst Manual.(Brief Article)

A few weeks ago, I received a press release that made my initial chuckles grow to guffaws and full-blown belly laughs. Throughout the morning, I was flooded by inter-office messages from the rest of the staff begging and pleading, "Please, can we cover this somehow? Please? Please? Can we?"

The announcement that created this stir was from Jim Desmond, president of Technical Standards, Inc., a San Marcos, California documentation-services company. Rather than rehash his message, let's have Mr. Desmond speak for himself:

"Have you ever been so frustrated with ...

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