Manufacturing Industry
Quality System for Trade Contractors Gets Results.(Brief Article)
Professional Builder (1993), September, 2001
Three framing companies have consistently reduced quality defects by more than 50% while improving productivity and builder satisfaction since implementing the NHQ Quality System for Trade Contractors one year ago in a pilot project.
The system is now open to the entire residential industry through publications and workshops that can help trade contractors satisfy builder and home buyer demands for quality.
It is a milestone for integrating quality assurance into the construction process where it is needed most -- with trade contractors who do the physical work building the houses.
The NHQ system is based on ISO 9000 quality management principles. Although ISO 9000 is well-established in conventional in-plant manufacturing, it is not...
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