Manufacturing Industry
Big four endorse quality standard. (office furniture manufacturers Haworth Inc., Steelcase Inc., Knoll Group Inc. and Herman Miller Inc.)
Purchasing, November, 1993 by Evans-Correia, Kate
As a result of a West Michigan collaborative of business people to promote economic growth in manufacturing, suppliers to several of the largest office furniture manufacturers are being encouraged to become ISO 9000 certified. Considered a milestone for this very competitive industry, the four largest manufacturers in the area--Haworth, Steelcase, Knoll, and Herman Miller--pooled their own quality system certification programs and developed one standard, based on ISO 9000, for use by their suppliers.
Purchasing managers of the Big Four and suppliers alike agreed that by standardizing quality systems specifications through a program like ISO 9000, both suppliers and manufacturers could reduce the cost of doing business. "We wanted to see if we could reduce...
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