Xerox winners exceed ISO 9000. (international quality standard for suppliers) (includes related article on supplier survey)

Purchasing, January, 1995 by Avery, Susan

Xerox bases its supplier qualification process on the ISO 9000 international quality standard. But it doesn't stop here: Documenting its quality process according to ISO tenets is merely the minimum requirement a supplier must meet before doing business with the copier giant. To win its top award--certification status--a supplier first must successfully complete the Xerox Multinational Supplier Quality Survey, explains Rudy Patton, senior engineer, Supplier Quality Assurance, Xerox.

Aside from meeting the documentation requirement with a quality assurance manual, the survey calls for a supplier to adhere to continuous improvement principles, and to demonstrate effective systems implementation and compliance (see sidebar). Patton, who works out of the...

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