Manufacturing Industry
Making measurements pay off in product quality.
Purchasing, January, 1998 by Murphy, Elena Epatko
There has been some disappointment in recent years as companies realize that quality programs do not necessarily guarantee higher product quality. Measurements can direct a company to find where quality is falling short, but it still must mobilize its top resource--suppliers--to contribute to higher quality products.
As difficult as it is to make quality programs work, there are some programs out there that really are making strides in product improvements. One such program is in place at Solectron, a Milpitas, Calif.-based provider of electronics manufacturing services. The company recognizes that improving products isn't isolated from the processes that move the product through the supplier's operations and into Solectron's final assembly. ...
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