Manufacturing Industry
Measuring purchasing's value.
Purchasing, July, 2001 by AVERY, SUSAN
State Street and DuPont track cost savings as well as cycle time reductions and customer satisfaction.
Regular reporting of information technology (IT) buyers' performance--in terms of clear measures like contributions to earnings per share--is an important best practice, according to members of the Society for Information Management's IT Procurement Working Group.
First, the Group says, well documented, valid metrics demonstrate the value that dedicated IT purchasing expertise and management can create for a company. This demonstrated value then inspires technology end users to support the buying group's initiatives for cutting costs and improving service levels. It also inspires them to involve the IT buying group very early in their technology...
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