Manufacturing Industry

Cable equipment maker surfs to e-sourcing channel.(Scientific Atlanta)

Purchasing, October, 2003 by Hannon, David

The first step to strategic sourcing success is communication. Getting more value from your suppliers requires getting more information from them in a more timely manner. To move away from bulky quoting packages and on to streamlined e-sourcing, suppliers must be accustomed to the instant communication that e-sourcing brings.

Rick DeHart, vice president of worldwide procurement for cable equipment maker Scientific Atlanta (Atlanta), knew back in 1998 that his company needed a better way of communicating information and changes to suppliers before it could move ahead to more advanced sourcing processes in the company's nearly $1 billion annual spend.

"My main goal was to just get the communication smoothed out," DeHart says. "We were gathering new...

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