Manufacturing Industry

Technology breeds improved communication: tools encourage early supplier involvement.(Rockwell Collins Inc.)

Purchasing, September, 2005 by Hannon, David

In addition to the innovative sourcing and supply chain management strategies in place at Rockwell Collins, the material and supply organization has effectively leveraged technology and software to streamline supply, improve supplier quality and relationships, and drive spend to preferred suppliers.

Perhaps the technology with the greatest impact is the supplier portal. According to Phil Krotz, director of Lean Supply, the material and supply organization started work on the portal in 2003 by first gathering input from its Supplier Alliance Advisory Council, a group of 17 top suppliers in various commodities. Krotz says members of the council provided feedback on everything from the "look and feel" of the portal to the "kind of information they'd like to...

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