Business Services Industry
Easier access to benchmarking Web site: APQC Web site: www.apqc.org.(PUBLICATIONS, WEB SITES, & MORE)(American Productivity & Quality Center)(Website overview)(Brief article)
Supply Chain Management Review, October, 2006
APQC Web site: www.apqc.org
With the redesign of its Web site, APQC has made it easier for companies to locate the organization's wealth of benchmarking data and knowledge.
APQC, an industry association focused on process and performance improvement, is particularly well-known for its Open Standards Benchmarking Collaborative (OSBC) Database. Drawing from the input of more than 3,300 participants, the database provides standardized processes and measures as well as a repository of performance benchmarks. Through the new Web site, it is easy to find information about this database and the underlying Process Classification Framework. The Process Classification Framework outlines common definitions and works a little like the Supply-Chain Council's...
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