Business Services Industry
Avaya delivers unified messaging solution with Speech Access. (Unified Messaging).(Brief Article)
Customer Interface, January, 2002
Avaya has developed a unified messaging product that allows mobile workers to access voice messaging, Microsoft Exchange and Microsoft Outlook functions, such as e-mail, calendar and task list management, using conversational phrases from any phone. With simple, spoken conversational phrases, mobile workers can easily place a phone call or set up a conference call with multiple parties during an ongoing conversation.
Users can request Avaya Speech Access to: * List, read aloud, reply to and forward e-mail messages. * List and schedule Microsoft Outlook calendar appointments and respond to meeting requests. * Access complete Microsoft Outlook contact information, including addresses. * Add new tasks and act on existing tasks in...
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