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Enterprise Systems Journal, February, 1999
Q: We are not getting useful information when we send out Year 2000 compliance letters to vendors. What should we do?
A: According to the Cutter Consortium, unfortunately, you cannot expect to receive a lot of good information when you send out a "blizzard" of letters; yet you must send out the letters in an attempt to obtain information necessary to keep your business running as smoothly as possible. Most companies will not even respond to your request for information. Those that do answer your inquiries generally provide only vague information or, in a worst case, ...
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