KM Systems Blueprints.(knowledge management architecture)(Industry Trend or Event)

Enterprise Systems Journal, September, 1999

Cutter Consortium Senior Consultant Stowe Boyd recently made several observations about the emerging architecture for future knowledge management (KM) systems and the business culture in which those systems will take shape:

Architectural Metaphor. Boyd suggests that developers planning KM systems should look to the architecture of buildings for valuable insight. "Building plans determine how people in a given shared space will interact and how they will be isolated. The hallways and lobbies have a direct impact not only on how people get from one area to another, but on the potential for having `chance encounters' that lead to further collaboration," notes Boyd.

Technology Foundation. The emerging architecture for KM systems will be based on a...

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