Technology Industry
Industry: Email Alert RSS FeedIBM to Power Self-Service Kiosks for Air Travellers.("EasyCheck-in" for United Airlines)(Company Business and Marketing)
Enterprise Systems Journal, June, 2001
IBM will be developing and installing more than 1,100 self-service kiosks for United Airlines during the next two years. As part of the largest-ever deployment of kiosks by an airline, United plans to install an initial 800 "EasyCheck-in" self-service units throughout 25 U.S. airports before the end of the year, with the remainder to be installed in 2002.
The new EasyCheck-in units will allow United's U.S. domestic e-ticket customers to perform a wide variety of transactions without waiting in line at ticket counters or gates. Specifically, United Airlines, United Shuttle and United Express customers will be able to:
* Have their boarding passes issued, enabling them to proceed directly to the aircraft.
* Print an e-ticket receipt. ...
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