Technology Industry
Industry: Email Alert RSS FeedDell Expands Enterprise Services.(Company Business and Marketing)
Enterprise Systems Journal, June, 2001
Dell recently expanded its Premier Enterprise Services, with Premier Enterprise Support, which offers four new tiers of support -- Platinum, Gold, Silver and Bronze. Premier Enterprise Support includes engineer-to-engineer support, technical account management and single-point-of-accountability support for issue resolution of leading enterprise software applications.
Premier Enterprise Services is comprised of:
* Premier Enterprise Consulting is provided by Dell Technology Consulting (DTC). Service offerings include design find on-site implementation of complex storage systems, enterprise hardware training and tuning and proof-of concept services in Dell's Technology Solution Centers.
* Premier Enterprise Deployment tailors systems to...
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