Keep your eye on IP telephony: UC systems, which already come with built-in IP integration, are gradually taking on the characteristics of a more distributed, embedded architecture that fits nicely wihin the peer-to-peer, software-driven, Web-enabled networking that IP allows. (Enterprise Messaging).

Enterprise Systems Journal,  November, 2002  by Essex, David

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The parallel but closely related IP telephony trend is having a major impact on the Unified Communications (UC) market. So-called IP "soft phones," for example, can reside nearly anywhere, be it on audio-equipped desktop PCs, remote notebooks, or even PDAs.

These virtual phones can be moved more easily and reconfigured inside corporate telephone networks that extend across geographic locations, including employees' homes.

"We definitely see a lot of customer excitement about what's possible with an IP connection," says Karen Bissani, a product manager for ...

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