R-T creates new Web tool.(Rock-Tenn Co. product introduction)(Brief Article)
Official Board Markets, August, 2002
Norcross, Ga.-based Rock-Tenn Co. creates a new Web tool, called an extranet. The state of the art program gives Rock-Tenn customers a real-time view into their accounts, including current inventory, order status, purchase and shipping history, and quality analysis reports. Rock-Tenn launched its extranet last fall, partly in response to an annual customer survey that reported its customers wanted more up-to-the-minute information about their accounts.
Hershey Foods Corp. was one of the first customers to start using the system. "Using this state of the art tool brings us closer to Rock-Tenn by allowing us to access real time, up-to-date information, anytime and anywhere," says Mary Som, senior buyer for Hershey Foods Corp. "We appreciate the...
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