Do you know your leadership style?(FORMER DISNEY TRAINER ASKS)
Official Board Markets, May, 2007 by Durkalski, Esther
Great leaders have an awareness of their own leadership style--and that's what makes them great, says Doug Lipp, an expert on customer service, leadership and diversity. Lipp was a keynote presenter at last month's Association of Independent Corrugated Converters' (AICC) Spring Meeting in Orlando.
Great leadership is doing the ordinary in an extraordinary fashion, he adds. Lipp, who was formerly the head of training for Disney Studio's Walt Disney University, says that many companies rest on their laurels and become complacent. But to be truly a great company, you must be adaptive to change. There are plenty of reasons not to change, the most compelling being that it is just downright uncomfortable. For example, Lipp conducted a brief exercise with...
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