Business Services Industry
Making the call: after 25 years, Fairlawn's InfoCision is stronger, wiser and triumphant over legislation that could have put it out of business.(IB's BIRTHDAY CLUB)
Inside Business, July, 2007 by Connelly, Karin
When the Federal Trade Commission (FTC) implemented the national Do Not Call registry in 2003, prohibiting telemarketers from contacting phone numbers on the registry, it also marked the demise of many teleservices companies.
Since many of these companies relied heavily on cold calls for sales, they were forced out of business. But for InfoCision Management Corp. in Fairlawn, the new legislation only bolstered the company's success.
"We saw it coming for a while," says Carl Albright, InfoCision's president and CEO. "We invested $2.3 million to make sure we were compliant."
And that investment was well worth it. Celebrating its 25th year in business this year, InfoCision is the second-largest privately held teleservices company in the...
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