Manufacturing Industry
Instrument maker follows the rules to ease complex configurations.(To-Order Manufacturing)
Manufacturing Business Technology, March, 2005
The challenge for the sales staff at JEOL USA, a Peabody, Mass.-based maker of microscopes and other instruments, is a particularly common one among manufacturers of engineer- and make-to-order products. They must quickly calculate price and delivery times of multiple product configurations, while at the same time ensuring that requested configurations follow the appropriate engineering rules and production constraints.
For an automated assist, JEOL went to CodeLab Technology Group for its Rules-Based Quotation System (RBQS). This software utility interfaces with many ERP and CRM systems, and supports both Oracle and SQL databases. David Ritchie, CEO, CodeLab, explains that what JEOL needed was "software that provides sales agents and customers with...
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