Manufacturing Industry
IBM applies supply chain principles to human assets.(WORKFORCE MANAGEMENT)
Manufacturing Business Technology, May, 2005
Like many technology companies, IBM has long targeted better supply chain management as a means to reduce operating costs and improve response times. During a senior executive meeting in 2003, CEO Sam Palmissano asked his team why the same principles couldn't be applied to deploying and managing human skills and assets.
"As we have become more of a services company, we've thought that if we could use some of those precepts in staffing projects, we'd be more effective," notes Harold H. Blake, director of workforce optimization. Given a decade's involvement managing IBM's hardware supply chain, Blake was tapped in January 2004 to manage what the company called its "talent ecosystem." It was soon discovered that the human resources (HR) group only...
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