Manufacturing Industry

Sizable 52-site ERP upgrade yields lessons in document management.(CASE-IN-POINT)

Manufacturing Business Technology, September, 2005

When Luxembourg-based Actaris Metering Systems was spun off in 2001 from global oil & gas services giant Schlumberger, the first order of business for CIO Gustavo Civantos was streamlining IT operations. That meant upgrading a QAD MFG/PRO ERP system in place since the early 1990s. Over that time, seven versions of the system--and more than 6,500 customizations--had been installed at 52 Actaris sites in 36 countries.

Civantos embarked on the upgrade with two primary goals: putting all Actaris sites on QAD's eB2.1 platform, and eliminating as many system modifications as possible. "We are a manufacturer, not an IT company," Civantos explains. "My objective as CIO is to make sure we are standardized as much as possible." Standardization efforts also were...

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