Manufacturing Industry

Today's warehouse is collaborative: for Schurman Fine Papers, WMS on Microsoft platform wraps up service, value chain benefits.(Case Study)

Manufacturing Business Technology, December, 2005

The primary goal of most warehouse management system (WMS) deployments revolves around the basics of order fulfillment: get goods shipped out on time, and handle warehouse tasks like picking and put-away efficiently. But when Fairfield, Calif.-based Schurman Fine Papers implemented a WMS and other applications from Red-Prairie Corp., it not only got better execution inside the warehouse, but broader customer service and supply chain benefits like an improved order fill rate.

Schurman is an importer, wholesaler, and retailer of fine paper products and cards, supplying both its own upscale Papyrus paper stores, and retailers such as Bloomingdale's, Marshall Fields, and Borders from its distribution center near Nashville, Tenn. A legacy system and...

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