Business Services Industry
Money up front - but innocents still locked in.
Australasian Business Intelligence, December, 2002
Dec 26, 2002 (The Daily Telegraph - ABIX via COMTEX)
Australian telcos Singtel Optus and Telstra will have their pre-paid mobile telephone plans investigated. The Australian Competition & Consumer Commission (ACCC) will look into the plans after revelations that they lock consumers in for two years and charge large exit fees. Both companies use subscriber identification module (SIM) locks that prevent users shifting to rival networks. According to the director of the Australian Telecommunications Users' Group, Rosemary Sinclair, the locks bar users who have already purchased their telephones from choosing the best network deal. Grahame Maher, the MD of Vodafone Australia, which does not use the locks), accused Telstra and Optus of not making customers fully...
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