HBOS has big job of retaining loyalty.

Australasian Business Intelligence, August, 2003

Aug 18, 2003 (The West Australian - ABIX via COMTEX)

Despite the success of HBOS's takeover of the Bank of Western Australia, the Scottish bank faces a challenge to retain customers. The scheme of arrangement has proven unpopular with retail investors, who have concerns about staff and branch numbers and the ramifications for Perth customers. Disgruntled stockholders' concerns are likely to be shared by many of the bank's customers, and threats by them to change banks have to been taken seriously.

Publication Date: 19 August 2003

BANK OF WESTERN AUSTRALIA LIMITED - 
      ASX BWA: 
HBOS PLC: 
RIO TINTO LIMITED - ASX RIO: 
RTZ LIMITED: 
CRA LIMITED 

By John Phaceas

All copyright subsisting under the Copyright Act 1968...

            
        
    
    	    
                
                
	

		

					 
            Read the rest of this article with a Free Trial at HighBeam Research.
        				
 

    		            
	
                Premium Content Partnership | 
                	HighBeam Research provides an in-depth online archive library of reference works.