Business Services Industry
Value of branches sinks in.
Australasian Business Intelligence, February, 2006
Byline: Andrew Cornell
Feb 26, 2006 (The Australian Financial Review - ABIX via COMTEX) -- Australian banks are recognising the value of branches. Cost cutting has led to falls in revenue and customer satisfaction. US research has found that banks with larger branch networks have higher non-interest revenue and better efficiency ratios. In Australia, Bendigo Bank operates a community
partnership model. The Bank of Queensland operates a franchise model, as do some non- bank lenders. The ANZ Bank and the
Commonwealth Bank are experimenting with "virtual franchises".
Publication Date: 27 February 2006
BENDIGO BANK LIMITED - ASX BEN:
BANK OF...
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