Business Services Industry
Mixture vital to online banking.
Australasian Business Intelligence, May, 2006
May 15, 2006 (The Australian - ABIX via COMTEX) -- Banks should have the needs of customers in mind when developing or improving their online banking services. Bank of America (BoA) e-commerce executive, Sanjay Gupta, says "simplicity and innovation" have been the primary drivers of its internet banking strategy. He notes that BoA has actively sought feedback from customers on ways to improve its online banking service. This feedback motivated BoA to add a bill payment service to its online offerings, and it continually seeks to add new functionalities to its internet banking service. BoA's online banking service now boasts some 19.6 million customers. Originally published in the "Financial Times".
Publication Date: 16 May 2006
BANK OF AMERICA...
Most Recent Business Articles
- Multiple criteria evaluation and optimization of transportation systems
- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- Design a commission plan that drives sales - Sales Commissions
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article
- LIFO vs. FIFO: a return to the basics
