Business Services Industry
Four years in a deep dark hole.
Australasian Business Intelligence, May, 2007
Byline: Jeanne-Vida Douglas
May 07, 2007 (The Australian Financial Review - ABIX via COMTEX) -- Three months into the role of Director of Information Technology at RMIT University, Allan Morris faced the collapse of the administrative and enrolment IT system. It was October 2001. In May 2007, Morris has the luxury of looking at a system that is repaired, rebuilt, more robust and supported by an approach to servicing clients that was missing from the system in 2001. In response to the collapse, he focused all his attention on rewinding software to a point of operational stability, changing infrastructure, changing the operating system and managing this project with a customer service focus. Some systems came on line in 2004, but it took until October 2006 for...
Most Recent Business Articles
- Multiple criteria evaluation and optimization of transportation systems
- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- LIFO vs. FIFO: a return to the basics
- Design a commission plan that drives sales - Sales Commissions
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article
