Business Services Industry
The big two lag behind UK supermarkets.
Australasian Business Intelligence, July, 2007
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Byline: Hailey Settineri
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Jul 11, 2007 (Retail World - ABIX via COMTEX) -- Australia's Coles and Woolworths rank behind three of their UK supermarket counterparts when it comes to customer satisfaction. This is according to a survey by GAPbusters Worldwide, with the three UK supermarkets assessed being ASDA, Tesco and Sainsbury. GAPbusters Worldwide found that 57 to 60 per cent of customers of the three UK supermarkets were either "completely or very satisfied" with their overall shopping experience, compared with just ...
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