Business Services Industry

Battle for loyalty intensifies.

Australasian Business Intelligence, June, 2009

Byline: Julian Lee

Jun 01, 2009 (The Age - ABIX via COMTEX) -- Richard Umbers, GM customer engagement, says Woolworths' expansion of its Everyday Rewards customer loyalty program will be cost-neutral, as increased patronage will make up for the investment in the linking of the scheme to the Qantas Frequent Flyer business. An eventual inclusion of the petrol retailing venture with Caltex is also planned.

Publication Date: 2 June 2009

 
WOOLWORTHS LIMITED - ASX WOW 
QANTAS AIRWAYS LIMITED - ASX QAN 
CALTEX AUSTRALIA LIMITED - ASX CTX 
WOOLWORTHS PLUS PETROL 
QANTAS FREQUENT FLYER LIMITED 
BIG W DISCOUNT STORES 
BWS - BEER WINE SPIRITS 
DICK SMITH ELECTRONICS PTY LTD 
MWE CONSULTING PTY LTD 

Copyright 2009 LexisNexis Australia. All Rights Reserved.

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