Business Services Industry
MAKING ISO WORK.(ISO 9000)(International Organization for Standardization)
Industrial Distribution, November, 2001 by Boyless, John
How well ISO 9000 works for your company depends on how much effort you put into the implementation process
A large number of American organizations have implemented the ISO 9000 registration process. ISO stands for The International Organization for Standardization, a group that was created in 1947. These standards, which were initially directed towards manufacturing organizations, have recently been accepted among non-manufacturing concerns such as hospitals, distributors, banks, and many others. Many distribution companies have either implemented the program or are making plans to do so. There are five international standards that provide instruction for the development of an effective quality management system. They are:
* Quality Management...
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