Travel Industry
Industry: Email Alert RSS Feednetline.(web sites, services)(Brief Article)
Hotels, November, 2000
Your Own Private Expedia Expedia.com (www.expedia.com.) announced a new privacy policy in September upon successful completion of a privacy audit by Pricewaterhouse Coopers. The PricewaterhouseCoopers privacy audit entailed employee and customer service representative interviews, an examination of customer information databases and a general assessment of Expedia's adherence to the privacy policy they planned to post. "When we do a privacy audit, we go deep into how a company handles customer information," says Larry Ponemon, partner and global leader of privacy and compliance risk management, PricewaterhouseCoopers.
In January 2000 Expedia removed registration from the front page of its site, allowing travelers to shop for hotel availability without having...
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