Human resources in transition.

Financial Update, April, 2003 by Goodwin, Cynthia

I didn't know exactly what to expect when I assumed leadership responsibility for the human resources department last summer. In my eighteen years in the Fed's supervision and regulation division--first in Kansas City, then in Atlanta--I've personally witnessed the transformation of the U.S. banking industry from being highly regulated and provincial to market driven and global. And I wondered if an "internal" function like human resources would reflect the dramatic transitions taking place in the nation's economy and financial sector. I learned that, at the Atlanta Fed, it does.

Like so many organizations, the bank has been focusing on improving productivity and controlling costs. In 2002, human resources moved to a self-service business model for on-line...

Read the rest of this article with a Free Trial at HighBeam Research.

Premium Content Partnership | HighBeam Research provides an in-depth online archive library of reference works.