$1B Merrill workstation headache; Project problematic - but the reps like it.(News)

Investment News, September, 2005

Byline: Dan Jamieson

IRVINE, Calif. - Merrill Lynch & Co. Inc is in the midst of rolling out its $1 billion workstation, dubbed the Wealth Management Technology Platform, and the impression from brokers generally is positive. The development of the platform, however, has been fraught with problems.

"It's been plagued with problems,'' said a technology consultant familiar with the project who asked not to be identified. The source said the firm had attempted several rollouts prior to the current effort, which apparently began late last year.

The new Merrill system is believed to be the biggest workstation project undertaken in the financial services industry, according to industry observers.

New York-based Merrill Lynch...

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