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Automotive Industry
Industry: Email Alert RSS FeedToyota is tops in Germany's first J.D. Power survey.(News)
Automotive News Europe, November, 2002 by Wernle, Bradford
Byline: Bradford Wernle Automotive News Europe
Toyota dominated the first annual J.D. Power & Associates Customer Satisfaction Index Study in Germany, the first time the awards have been given in Europe's largest vehicle market.
Toyota and its Lexus brand took the top prize in six of the seven vehicle categories. The study covered 32 vehicle brands and 132 models divided into seven segments.
In a separate measure, Toyota also ranked as the overall brand that satisfied German customers most.
The winning vehicles are as follows:
* Small car: Toyota Yaris
* ...
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